Why DirectLink Logistics?
We’re an innovative custom transportation provider of Last Mile Delivery and Dedicated Truckloads offering end-to-end transportation solutions. We deliver it right the first time – that’s your assurance when you go with DirectLink. We use our own equipment and our own drivers to ensure you know where your packages are at any point along the delivery. Companies that use contract drivers can’t offer you that peace of mind.
- Southeast Solution: DirectLink provides service from Richmond to Atlanta using a hub-and-spoke system with 11 strategically located Terminal Service Centers. We serve Virginia, North Carolina, South Carolina, Tennessee and Georgia.
- Centralized Customer Service and Account Management: A responsive customer service team at our Greensboro, N.C., headquarters provides consolidated OS&D reports for all terminals, on-time delivery reports, incident reporting and total quality control. One call handles it all when you make DirectLink your custom transportation provider.
- Tracking and Tracing: Mobile handheld technology provides Proof of Delivery with scanned signatures, tightening the Chain of Custody process. Technology enables immediate response to inquiries, minimizes losses and discrepancies, and simplifies billing processes.
- Client retention: Meticulous attention to detail ensures that we meet our primary goal: keeping you happy with our end-to-end transportation solutions. Our best-in-class processes produce long-lasting relationship with clients who expect a trouble-free experience.
- Competitive pricing: DirectLink expertly balances price and quality. We know affordable pricing is crucial, along with the quality our longtime clients have come to know and expect. Our strong density of shipments and attention to cost control mean a higher level of service to you, our valued customer.
- Commitment. It never ends!